HAIRGURT

SMOOTHING SET: SHAMPOO, CONDITIONER, AND HAIR MASQUE.

Name: SMOOTHING SET: SHAMPOO, CONDITIONER, AND HAIR MASQUE.
Brand: HAIRGURT
SKU: SMOOTH-TRIO
Price: 50 USD
Availability: InStock
Rating: 3.50 (2 reviews)

If you want your hair to look radiant, fuller and frizz free, this set is what you need! Made with naturally-based ingredients free of parabens, sulfates, fragrances, or irritants, these hair care products will leave your hair deeply nourished, with a refreshing banana strawberry scent!

$62.00 $50.00 Save $12.00

Order date 10/8/24 - Received date 10/21/24
- 1 star because I love Hairgurt
- 1 star for CS prompt response to my “Where’s My Order?” request
UPS tracking showed Label Created but package not received for shipping until 10/21 when I actually received my order, which I was told by CS should have been delivered 10/19.

PROBLEM: The Hair Masques is UNDERWEIGHT by 1.03 ounces (4.9 oz).
The shampoo and conditioner show varying weights. Both are labeled as 8 oz. I put all 3 product weights in an email to CS on 10/25/24 about the weight discrepancies but as of today’s date 10/29, I haven’t received a response. I asked if I could just exchange the Hair Masque instead of the whole set since the order took so long to receive. I am almost out of products from my previous order and cannot wait another 2 weeks for the entire set to be received.

Since I haven’t received a response from CS, I will have to request an exchange or return of the whole set. Being underweight by 1.03 oz is a considerable amount of missing product.

Makes my hair smell and feel great.

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SMOOTHING SET: SHAMPOO, CONDITIONER, AND HAIR MASQUE.

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